For all Lebanon orders – If your order is placed after 2pm this will not be processed until the following day and please allow 1 to 3 business days for us to process and pack your orders during our peak order periods. We will always work to get our orders out to you within the best possible time we can manage.

For all International orders – Please anticipate 3 to 7 business days. Invoices will be emailed to you once your order is prepared for your payment. You will be sent a tracking number with the details about your shipment when it leaves our office.

Please note:

Additions to your order may add time delays to the shipment of your order. If you have an urgent request, please contact us by phone to make these urgent orders or amendments.

Claims on any stock items missing from orders, damage, expiry dates or faulty items are required to be claimed within 3 days of receipt of stock. Claims outside of this time frame will not be considered. This is also stated on our invoices for your reference.

Lost freight or damaged stock due to mishandling of freight is not Pure Cosmetics’s responsibility.

NO GUARANTEES.

Our role is to support and assist you in becoming a great lash or brow artist and reaching your own goals, but your success depends primarily on your own effort, motivation, commitment and follow-through. “Pure Cosmetics” cannot predict and does not guarantee that you will attain a particular result, and you accept and understand that results differ for each individual.